Shipping Profiles is a feature designed to create customized shipping conditions for different groups of products. By default, all products are assigned to the General Shipping Rates profile. You can edit this default profile, but cannot delete it. You also have the option to create custom profiles and assign products to them.
If an order contains products from multiple shipping profiles, a separate shipping rate will be displayed for each shipment at checkout.
Managing shipping profiles
You can manage shipping profiles under Store > Shipping > Shipping Profiles.
Viewing shipping profile information
Existing shipping profiles appear in a list format under Store > Shipping > Shipping Profiles.
You can access the detailed information of any profile by clicking on the "gear" icon next to its name.
The profile's shipping rules can be found on the Shipping Rules tab.
Products assigned to the shipping profile can be viewed as a list on the Products tab.
More information about shipping rules and assigning products is available below.
Creating a new shipping profile
To create a new custom profile:
Click the New Profile button.
You will be prompted to give the profile a name. This name is for internal use and will not be displayed in the storefront.
After entering a name, click Create profile. The profile will be created and added to the list.
After creating the profile, you must configure it by adding shipping rules and assigning products.
Configuring shipping rules
Within each profile, you can create shipping rules by linking your store's locations (warehouses) with destination zones.
To add a rule:
Click New rule.
Use the following steps to configure the rule components:
Step 1: Select the shipping origin
Add locations from your store's list of warehouses (Select locations and click Add location).
You can select multiple locations, but note that WD (Warehouse Distributors) locations must be used separately from your store's locations.
On the next page you will see the selected locations added to the rule configuration:
You can add more locations to the configuration using the Add location button.
Step 2: Select the shipping zone
Click the Add zone button:
A popup dialog for zone selection opens.
Choose the destination zones to which this rule will apply (Select one or more zones and click Add zone.)
The selected zone(s) will be added to the rule configuration.
Step 3: Add rates
Click the Add rates button.
Depending on the type of rates you want to use, select one of the two tabs: Flat Shipping Rates or Carriers & Special Methods page
Flat shipping rates can be configured directly within the rule. This is the default option and is available for both your own locations and WD integrations.
To add a rate, you need to enter the rate information into the appropriate fields and click Add rate.
Carrier rates can be added by connecting to online carrier services that have been activated on the Shipping > Carriers & Special Methods page. These are only available for your own store's locations.
he selected rates will be added to the rule configuration:
That is it.
Assigning products to a shipping profile
Products can be assigned to shipping profiles individually or in bulk.
💡A product or product variant can only be in one shipping profile at a time. If you add a product to a second profile, it is automatically removed from the first.
Assign an individual product to a shipping profile
You can assign an individual product to a profile via the product's details page: use the Shipping profile field in the Shipping section of the "Info" tab.
After selecting the shipping profile you require, click Update product to save your changes.
Bulk-assign products to a shipping profile
You can assign multiple products to a profile using the bulk-editing tool on the Catalog > Products list. Select the products that you want to assign to the profile, click the Bulk edit button on the sticky panel, then select Shipping info.
On the next page, click the button "Click to specify" for Shipping profile.
Use the selector to choose the shipping profile you require.
Click Save changes.
Editing a shipping profile
To edit a shipping profile:
In the list of your store's shipping profiles (Store > Shipping > Shipping Profiles), find the profile you need to edit. If needed, use filtering.
To edit the profile's name, click the "pencil" icon.
A popup with the current name of the profile will appear.
Edit the name and click Save changes.
To edit the profile rules, click the "gear" icon.
In the profile details, edit the profile's shipping rules and/or assigned products.
Click Save changes.
Deleting a shipping profile
You can delete a custom profile, but only if it contains no products.
To delete a profile:
In the list of your store's shipping profiles (Store > Shipping > Shipping Profiles), find the profile you need to delete. If needed, use filtering.
Click the "trash" icon next to the profile name.
Confirm the deletion.
The profile will be deleted.
Special notes for WD integrations
Location Selection
When setting up a rule for WD integrations, there's a separate tab to select Warehouse Distributors.
Rates
You can use either API Rates provided by the distributor or Flat Shipping Rates that you configure. The API Rates tab is available only if the selected WD provides them, while Flat Shipping Rates are applicable to all added WD locations.
Prioritizing rules for order routing
The order of rules within a profile matters for order routing. Rules are prioritized from top to bottom on the list. If two or more warehouses can fulfill an order, the rule that is higher on the list will be given priority. You can change the priority of a rule by dragging and dropping it using the handle to the left of the rule's title.
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