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All CollectionsMarketplace (ex. Multivendor)Multi-Vendor: Vendor Experience
Managing Vendor Profile Information as a Vendor
Managing Vendor Profile Information as a Vendor

Manage vendor account details, address book, company details, company address and financial details

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Written by Anna Verbichenko
Updated over 7 months ago

Vendors can access and maintain the following vendor profile information in the Vendor area of the marketplace:

Account Details

A vendor user can access the general information about their account and edit their account email address and password via the Account Details section. This section can be accessed using one of the following methods:

  • By clicking on the user icon in the header of the Vendor area and selecting My profile:

  • By clicking My Account and selecting Account Details:

Address Book

A vendor can specify their name and address(es) in the Address Book section (My Account > Account Details > Address book):
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Note that this section is intended for the seller's personal address(es); this information will not be shared with the buyers. Vendors should specify the address that the marketplace will use to calculate the cost of shipping from the vendor’s warehouse to the buyer in the "Vendors as separate shops" multi-vendor mode in the Company Address section (My Account > Company Address).

Company Details

A vendor should provide general information about their business in the Company Details section:

  • Company name: Name by which store visitors will identify the vendor.

  • CleanURL: Human readable and SEO-friendly web address for the vendor profile page on the storefront.

  • Image: Vendor image.

  • Location: Vendor location.

  • Description: Vendor description for the vendor profile page.

Company Address

A vendor should specify their company address. Vendors can do it during the registration or enter it directly in the Company Address section of the Vendor area (My Account > Company Address). In the "Vendors as separate shops" multi-vendor mode, this address is used to calculate the cost of shipping from the vendor’s warehouse to the buyer.

Financial Details

A vendor can view and manage the financial information regarding their account via the Financial Details section (My Account > Financial Details):

Here the vendor can see the size of commissions set by the storefront operator for their account.

Also, the vendor can use this section to specify an account that they wish to use to accept money from the sales through the multivendor marketplace. That can be either a PayPal account or a bank account. If the store uses PayPal Adaptive payments, specifying a PayPal account in the vendor’s financial info will allow the vendor to be paid automatically on each sale made through the store. X-Cart does not use the details of the vendor’s bank account, but they are visible to the store owner (represented by the store administrator account), who can use these details to transfer the funds they owe to the vendor using means outside X-Cart.

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