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Customer Satisfaction
Customer Satisfaction: Storefront Routine
Customer Satisfaction: Storefront Routine

Learn how customers can leave feedback using the Customer Satisfaction add-on facilities.

Olga Tereshina avatar
Written by Olga Tereshina
Updated over a week ago

When an order gets the status as defined by the Customer Satisfaction add-on's general settings, a customer receives an email with a suggestion to rate the order experience:


Clicking on a rate forwards the customer to a store page to answer the survey questions to clarify the position and leave comments.


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