FedEx is a global delivery company. The FedEx add-on connects your store to their services, offering customers multiple shipping options at checkout, with varying costs and delivery times. It automatically calculates rates based on the cart’s contents and dimensions, making it easy for customers to choose shipping option.

To enable FedEx as a shipping option on your store’s checkout page from your X-Cart Admin, you need to add it as a Shipping Method in your X-Cart Admin. To do that:

After adding, you’ll be taken to the FedEx Settings page, where you can start setting it up by connecting your FedEx account.

Now, let’s link your store to FedEx Web Services. This will add FedEx delivery options to your X-Cart admin and enable automatic rate calculation at checkout. We’ll cover how to manage these options later in the guide.

To connect your FedEx account:

On the settings page, complete the three fields at the top with your FedEx account credentials:

FedEx API key and FedEx API secret come in two types: production and testing.

If you're unsure about any of these, check your FedEx account settings or contact FedEx support for assistance.

Below the credentials fields, you'll find a Test Mode toggle. Turn it on to test your store's FedEx integration before switching to production.

Use the test credentials from the section above 👆🏻 for this mode to work.

Below the Test Mode toggle, you'll find the Enable Debugging toggle.

Turn it on to log the data sent to FedEx and the responses returned to X-Cart.

Remember, to disable the toggle when you're done logging to prevent website performance issues.

After adding your FedEx credentials, click Submit to finalize the connection.

Once your FedEx account is connected to X-Cart, you can select Shipping Options and setup other settings.

To select preferred delivery options you want to offer for your customers:

You’ll see three toggle options for FedEx shipping methods, each with different delivery speeds and features.

After selecting your preferred options, you need to adjust several settings:

💾 Remember to click Save Changes, when you're done.

If you enabled FedEx SmartPost (FXSP) , you'll need also to provide the following:

The FedEx Add-on automatically calculates shipping rates based on weight, size, origin, and destination, and displays the result to customers at checkout.

The Rate Request Type selector lets you choose how automatic shipping rates are calculated and shown to your customers at checkout.

There are three options:

Use Packaging selector to choose the type of packaging for your deliveries. By default, the packaging is set to My Packaging , meaning you can use your own boxes within the following limits:

If you’re shipping with FedEx Express (FDXE) , you can select from free custom packaging options:

These custom packaging options are not available for FedEx Ground (FDXG) or FedEx SmartPost (FXSP).

Set the number of days you need to prepare a parcel from when an order is placed until it’s ready for FedEx to pick up and ship.

If the shipping currency is other than USD, specify it in this selector.

If your store's currency differs from the one specified, set a conversion rate to adjust FedEx's shipping costs. If the currencies are the same, just set the rate to 1.

Use these fields to define the default package size used for FedEx shipments (Length, Width, Height in inches).

Specify the maximum package weight limit you plan to send. Use this specifications for your reference.

Below the Carrier Type(s), you'll find the FedEx Settings section. Click the arrowto expand it.

Here, you'll find two settings Signature option and FedEx One Rate. Both of these services may imply extra fees.

Requiring a signature upon delivery helps protect both you and your customers from financial loss. It ensures the product reaches the right person, and if someone else signs for it and the package is stolen, FedEx may cover the loss.

To set a preferred signature type for all FedEx shipping methods:

There are several signature types varying by levels of security:

💾 When you're done selecting, click Submit.

FedEx One Rate is a flat-rate delivery option for domestic U.S. shipments with a simple pricing based on 12 predefined package sizes instead of weight. Learn more about this service, delivery speeds, and packaging options here.

Enable the FedEx One Rate toggle, then click Submit 💾 to make this option available at checkout.

FedEx Cash on Delivery (COD) lets customers pay for products upon arrival, instead of paying upfront on your website. The courier collects the payment and transfers it to you.

To enable this option:

On the next page, scroll to the bottom and find Offline section, under it enable Cash on Delivery (FedEx) toggle.

After that, return to the Cash On Delivery section in FedEx settings and use COD type selector to choose between these options:

💾 After selecting your COD type, click Submit to save.

In this section you can customize pickup handling and insurance options. Not all FedEx delivery methods support these features, and enabling them might come with additional fees. Contact FedEx support before making any changes here.

FedEx usually picks up parcels Monday to Friday. Enable the Shipment is scheduled for Saturday pickup toggle to allow shipping on Saturdays when possible. Urgent deliveries can give your business a competitive edge, though they come at a premium.

Enable Shipment from residential address toggle if you're shipping from home to hide delivery options that don’t offer pick-up from non-commercial areas.

Enable the Send package cost to calculate insurance toggle if you sell valuable items. This lets FedEx automatically calculate insurance based on the declared value, ensuring your package is covered in case of loss or damage.

💾 After enabling or disabling any options, click Submit.

After saving the basic FedEx settings, go to the Carrier Services tab to select delivery options for shipments.

To show or hide a delivery option, click the on/off button next to the carrier service name. The enabled options will appear at checkout for your customers, as long as the conditions from the FedEx Settings tab are met.

💾 When you're done, click Save Changes.

To make FedEx visible as a shipping option at checkout:

💾 Your changes will be saved automatically.