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Order and Shipment Functionality (Keystone Integration)
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Written by Anna Verbichenko
Updated over 4 months ago

Alongside catalog data importation, the Keystone integration includes functionality dedicated to order creation and fulfillment. The integration tracks product inventory levels in Keystone warehouse facilities and ensures buyers receive their ordered items from the facility closest to their shipping address. If the ordered quantity of an item cannot be fulfilled by a single warehouse facility, the integration ensures that the required quantity is split between different warehouse facilities. If a customer's cart contains items sold from Keystone and items sold from your store's local stock(but not Keystone), the items sold from your store's local stock will be in a separate segment and shipped as a separate shipment.

In the screenshot below, you can see an order's contents divided into segments, each representing a shipment coming from its distinct location.

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