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Part 1. Add X-Cart Pay as a Payment method
To set up X-Cart Pay, you’ll first need to access the Payment Configuration list. You can find it either in the X-Payments Dashboard or the X-Cart Admin.
Steps:
Go to Store › Payment Methods
Find X-Payments Cloud and click ⚙️ Settings.
On the Payment Processing page, click Add a payment gateway.
Select X-Cart Pay in the drop down list.
Click Add.
On the the next page, click Save.
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2. Sign up for X-Cart Pay
To start using X-Cart Pay, complete a merchant application and receive approval.
The application takes about 15 minutes. You can leave and return to it anytime – your progress will be saved. 💾
Steps:
From your X-Cart Admin, go to Payment Processing.
Click on X-Cart Pay.
On the next page, click Open under Merchant Application.
Complete the 5-page form and review your details on the final page.
Agree to the Terms of Service and click Confirm & Submit.
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Helpful Tips for Completing Your Application
Here’s some information you need to sign up for X-Cart Pay, with examples. Click each section to see tips on how to find and enter these details correctly👇🏻.
Section | Example |
Use email that you check regularly. It will be used to reach out to you in case we need an additional information. |
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Business legal name Full legal name of your business as registered. Find it on your business licenses and registration documents. |
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Business DBA (Doing Business As) Name under which your business operates. It can be different to your legal name, but is registered with the government. You can find it on your website, Google, or through official DBA filings. |
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Social Security Number (9 digits) Find it on your Social Security card or tax documents. |
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MCC (4 digits) This is a Merchant Category Code, a number used to group businesses by what they sell or do. You can find it on credit card statements or from your payment service provider. |
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Average payment amount (in USD) The typical amount paid in a single transaction or payment period, to estimate it:
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Maximum payment amount (in USD) The highest amount paid in a single transaction or payment period, you can estimate it by:
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Total monthly payments amount (in USD) The total amount paid over a month. To estimate use your financial statements or business plan. |
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Routing number (9 digits) A code used to identify a bank. Find it at the bottom left corner of your personal checks, on your bank statements, or bank website. |
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Account number (8-17 digits) Find it on your bank statements, in your online banking portal, or on your checks. Use the account associated with your business name. |
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Updating your Personal Information in X-Cart Pay
You’ll need to update your details if any of the following apply:
Your application status is
Needs InformationorIn Review.You’ve changed your bank account or contact details (email, phone, or address).
There are changes to your business type or registration.
To update your personal, business, or bank information, contact our support team.
Application Review Process
After you submit the completed application, it will be Processing while we review your business information. Most applications are reviewed within one business day.
Your application status may change to:
Completed: You can start processing payments.
Needs Information: Additional business details are required.
In Review: We're reviewing your application and will contact you soon.
Declined: Your business doesn’t meet our terms and conditions.
You can track your status in your X-Payments account under Merchant application.
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3. Completing X-Cart Pay Setup
Make sure X-Cart Pay is active in your X-Payments Dashboard.
Go to Payment Processing › X-Cart Pay.
Click the Status selector and choose Enabled.
The changes will be applied automatically.
Note: Enabling X-Cart Pay will disable other payment methods in X-Payments. To use multiple payment options, install and set up independent payment add-ons.
✅ X-Cart Pay is all set up!
You can now adjust optional settings or see how X-Cart Pay looks to customers.
Optional Payment and Security Settings
Enhance checkout with additional payment options:
3-D Secure – Add authentication step to prevent fraud and chargebacks.
ACH Payments – Let customers pay via bank transfers with lower fees.
Apple Pay – Enable fast, one-click checkout for Apple users.
⚠️ Please note that additional fees apply for some of these features.
Activating 3-D Secure (3DS)
X-Cart Pay comes with built-in 3-D Secure. To enable it:
Go to Payment Processing › X-Cart Pay.
Check the box for
Use built-in 3-D Secure feature.Click Save.
After enabling 3-D Secure, you must complete the onboarding process for each card brand to support 3DS transactions.
💳 Activation for American Express, Discover, and Mastercard typically occurs within 1-2 business days after onboarding. Visa may take up to 2 weeks to be activated.
Enabling ACH Payments (Bank transfers)
X-Cart Pay supports ACH (Automated Clearing House), allowing customers to pay with checks on your website.
To enable ACH follow these steps.
Activating Apple Pay
Even if you've configured Apple Pay for other gateways or PayPal, you need to complete a separate verification process for X-Cart Pay.
To activate Apple Pay follow these steps.
Can't find answers you're looking for?
Email us at support@x-cart.com. We will be happy to help!