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Store profile

Learn what data form your store profile and how to configure it in the store Admin area.

Written by Olga Tereshina

How to configure your store profile

While configuring your online store, it is necessary to specify the company's identity and contact information so your customers know who to contact if they need more information about the products or services or need help with their order. You can do this via the Store Profile page in your X-Cart store Admin area:

  • X-Cart 5.6.x - Store > Store Profile

  • X-Cart 5.5.x - Store > Store Profile

The Store Profile page includes the following sections:

Identity

Can be used to specify your company's name, website, and the year it was established.

Company Address

Can be used to specify your company's address.

Social Presence

Can be used to specify your company's social network pages.

Contact Emails

Can be used to set addresses for email notifications.


Where your store profile information is used

Information from the sections Identity, Company Address and Social Presence appears in the store site footer:

The copyright notice in the website footer uses your company name from the Company name field and the year specified in the Year in which the store opened field.

Information from the Identity and Company Address sections is included in your store's invoices:

Some of the information from your store profile may be included in email notifications sent to customers. You can control it via Settings > Email Notifications (Header, Greeting & Signature tab)

On X-Cart 5.5.x and earlier, if you configure your store to provide shipping cost calculations for buyers, the address you enter in the Company address section of your store profile is used by default as the location from which your goods are shipped — see Managing Your Ship-From Address (X-Cart 5.5.x).

On X-Cart 5.6.x, the shipping origin address is configured separately from your store profile, under Store > Locations. Your company address is not used for shipping cost calculations. See Location management in X-Cart 5.6.x and Shipping profiles in X-Cart 5.6.x to learn how to set it up.

You can find more information on your store's email notifications in the article Email notifications. More info on configuring your contact email addresses in the Contacts sections of your store profile is available in the article Contact Email Addresses Setup


Can't find answers you're looking for?

Email us at support@x-cart.com. We will be happy to help!


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