After a non-trusted vendor submits a new product for approval by the store administrator, the store administrator receives a related notification in the notification bar on the Admin area homepage:

The store administrator can use the "Unapproved products N" link in the notification or go to the product listing page of the store Admin area (Catalog -> Products) and use filtering to find products in the "Sent for approval" state.

To approve or decline the publication of a product, the store administrator needs to open the product for viewing/editing, then use the Approve or the Decline button according to what action they require.

  • If the administrator chooses to approve the publication of the product, a popup titled "Approve and add comment" will be displayed:


    To approve the publication of the product, the store administrator will need to click the Approve product button. Leaving a comment for the vendor is optional.

  • If the administrator chooses to decline the publication of the product, a popup titled "Decline and add comment" will be displayed:


    To decline the publication of the product, the store administrator will need to click the Decline product button. Leaving a comment for the vendor is optional.

Approving or declining the publication of a product triggers an email notification to the vendor to notify them of the product status change. If the administrator has chosen to leave a comment, the comment is sent to the vendor along with the email notification.


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