Editing Product Reviews

Learn about the review editing facilities.

Olga Tereshina avatar
Written by Olga Tereshina
Updated over a week ago

A store admin can edit any product review on the Reviews page in the store's Admin area (Catalog -> Reviews).

To edit a review, click on the Pencil icon on the review line.

The Edit review pop-up will open:

If a review is in Pending status, the pop-up will name "Approve review" and have options to approve or remove the review. Keep in mind that you can not remove a published review this way.

A store admin can change literally every line in the review details, including the rating itself. It is also possible to reply to a customer using the "Add response" link at the bottom.

Use the Update button for reviews in the Published state and the Approve button for pending reviews to save the changes.

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