Make sure the Sales Tax add-on (or the Value Added Tax / Goods and Services Tax add-on) is installed and enabled.
If you need to give your clients special tax rates or make them tax-exempt, you can adjust your store to meet this need by setting up tax rates specifically for different membership levels.
To set membership-specific tax rates:
Go to Store > Taxes. See more details about configuring taxes.
X-Cart 5.6.x and 5.5.1.x - Store > Taxes
X-Cart 5.4.x - Store Setup > Taxes
Disable the "Use the same tax rates for all user membership levels" option when configuring taxes.
Create a new tax rate or edit an existing one specifying the required membership.
Be sure to save your changes.
A detailed description of the tax configuration process is available in the section Taxes.
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