You can view your store's list of abandoned cart reminders on the Abandoned Cart Reminders page in your store Admin area:
X-Cart 5.4.x - Store Setup > Email Notifications > Cart Reminders
X-Cart 5.5.x - Settings > Email Notifications > Abandoned Cart Reminders
A store administrator can use the tools provided on the page for reminders management:
Cross: Use the icon in the first column to set the reminder's position in the list. Drag-n-drop this icon to re-sort reminders into the list.
Clock: The icon in the second column, either green or gray, reflects your choice of sending method for the reminder. Reminders selected to be sent automatically have a green icon, and reminders sent manually have a gray icon.
Name: The name by which you will identify a reminder in the store's Admin area; your customers never see it.
Delay (hours): The minimum number of hours that X-Cart will wait before sending this reminder for an abandoned cart - if the reminder is configured to be sent automatically.
Coupon discount: The discount amount that will be offered to the customer. Zero (0) or empty value means that sending the reminder will not create coupons.
Related pages: