Order Management Add-ons
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By Olga and 2 others3 authors38 articles
- About Abandoned Cart Reminder Add-onA general overview of the add-on facilities.
- Getting Started with Abandoned Cart ReminderAn overview of the basic steps a store administrator should take to start working with the Abandoned Cart Reminder add-on.
- Abandoned Cart Reminder WorkflowA detailed description of how the ad-on collects not-finished orders and processes them further.
- Configuring the Abandoned Cart Reminder Add-onLearn how to configure the add-on general settings.
- Creating Abandoned Cart RemindersLearn how to create reminding emails via the Abandoned Cart Reminder add-on.
- Abandoned Cart Reminders ListLearn how to view reminders available in your store and how to delete them from the list.
- Editing Abandoned Cart RemindersLearn how to change the sending method, the name, the coupon amount, the email template, and other details for individual reminders.
- Abandoned Cart ManagementLearn where to view the abandoned carts list, how to filter and maintain it.
- Sending Abandoned Cart RemindersLearn how to send individual reminders manually.
- Abandoned Cart StatisticsLearn where to check the stats data on the reminder emails sent and on the cart recoveries.
- Abandoned Cart Reminders FAQCheck here, if you still have unanswered questions about the Abandoned Cart Reminder add-on.
Acumatica ERP Integration
Export data from X-Cart to Acumatica ERP
Mobile Orders Add-On
Spot mobile orders easily – See a mobile icon for orders placed via phone in Admin.
- About Order MessagesAn overview of the Messages add-on that makes possible the admin-customer communication within an order.
- Configuring the Messages Add-onLearn how to configure the add-on general settings and email notifications.
- Notifications On New Order Messages and DisputesLearn where to get notifications on the new messages and disputes from customers.
- Messages Listing PageAn overview of the tool provided on the page.
- Contacting a Customer about an OrderLearn how to start communication on an order with a customer.
- Processing Incoming Order MessagesLearn where to respond to the messages you get from your customers.
- Processing DisputesLearn how to open and close disputes from the Admin area.
- Order Messages: Customer ExperienceLearn about the order-related messaging features and actions available to the customers of an X-Cart based online store.
- About Order ReturnsA general overview of the order returns tool.
- Return ReasonsLearn how to configure and maintain return reasons.
- Return ActionsLearn how to configure and maintain return actions.
- Return PolicyLearn how to configure and publish return policy in your store.
- Return Email NotificationsLearn how to configure email notifications for returns.
- Processing Customer Requests for ReturnLearn how to process claims for return from customers.
- Creating Returns On Customer BehalfLearn how to submit a return request for a customer.
- Order Returns: Customer ExperienceAn overview of the order return experience of the customers of the X-Cart based store.