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Order Messages

1 author8 articles
About Order MessagesAn overview of the Messages add-on that makes possible the admin-customer communication within an order.
Configuring the Messages Add-onLearn how to configure the add-on general settings and email notifications.
Notifications On New Order Messages and DisputesLearn where to get notifications on the new messages and disputes from customers.
Messages Listing PageAn overview of the tool provided on the page.
Contacting a Customer about an OrderLearn how to start communication on an order with a customer.
Processing Incoming Order MessagesLearn where to respond to the messages you get from your customers.
Processing DisputesLearn how to open and close disputes from the Admin area.
Order Messages: Customer ExperienceLearn about the order-related messaging features and actions available to the customers of an X-Cart based online store.