X-Cart's Order Returns add-on enables returns management and makes product returns in your online store quick and convenient. It organizes the whole process and allows you and your customers to avoid negative experiences by eliminating endless email correspondence.
The key features of the Order Returns add-on include:
Automatic generation of return slips;
Configurable product return reasons and actions;
Email notifications about submitted return requests to the store staff;
Email notifications to customers about authorized and declined requests.
To start using order returns in your X-Cart store:
Ensure the Order Returns add-on is installed and enabled.
Configure the add-on settings.
Can't find answers you're looking for?
Email us at support@x-cart.com. We will be happy to help!