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X-Payments Cloud
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Users List (X-Payments Cloud)
Users List (X-Payments Cloud)
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Written by Seller Labs
Updated over a week ago

In X-Payments Cloud, existing user accounts can be viewed and managed on the 'Users List' page (Settings -> Users) of the X-Payments Cloud standalone admin panel:

For each user account on the list, you can see its current status. The possible account statuses are as follows:

  • Full permissions: This is the permanent status used for the X-Payments Cloud root admin. It cannot be changed nor assigned to any other user in X-Payments Cloud.

  • Active: This is the normal working status of a user account; it means that the user can log in to the X-Payments Cloud admin panel and perform actions within the permissions scope defined for their account. The 'Active' status is set for all user accounts automatically after account activation / email address change confirmation by the user; it can also be assigned to a user account manually by the root admin after the account has been locked (see the instructions for changing the account status).

  • Waiting for email activation: This is an automatic status; it is used for newly created user accounts before account activation by the account owner.

  • Waiting for email verification: This is an automatic status; it is used for user accounts for which the registration email address has been changed by the X-Payments Cloud root admin, but the change has not yet been confirmed by the account owner.

  • Waiting for password recovery: This is an automatic status; it is used for user accounts for which password reset has been requested.

  • Locked due to account inactivity: This is an automatic status assigned to a user account after the expiration of the account inactivity period as provided by the user account details (see the instructions for Changing a User's Account Status).

  • Locked due to danger activity: This is an automatic status temporarily assigned to a user account for which repeated failing login attempts are detected.

  • Locked due to account expired: This is an automatic status assigned to a user account after the account expiration date as provided by the user account details. To unlock a user account in this state, X-Payments root admin must change the 'Expiration date' value in the account details.

  • Locked by administrator: This is a status that can be used to temporarily disable a user account; it can be set manually by the X-Payments root admin (see the instructions for Changing a User's Account Status).

On this page you can:

  • Open the details of a specific user account for viewing/editing;

  • Lock active user accounts / unlock user accounts with the Locked by administrator, Locked due to danger activity and Locked due to account inactivity status;

  • Delete user accounts.

See also:

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