In X-Payments Cloud, existing user accounts can be viewed and managed on the 'Users List' page (Settings -> Users) of the X-Payments Cloud standalone admin panel:
For each user account on the list, you can see its current status. The possible account statuses are as follows:
Full permissions: This is the permanent status used for the X-Payments Cloud root admin. It cannot be changed nor assigned to any other user in X-Payments Cloud.
Active: This is the normal working status of a user account; it means that the user can log in to the X-Payments Cloud admin panel and perform actions within the permissions scope defined for their account. The 'Active' status is set for all user accounts automatically after account activation / email address change confirmation by the user; it can also be assigned to a user account manually by the root admin after the account has been locked (see the instructions for changing the account status).
Waiting for email activation: This is an automatic status; it is used for newly created user accounts before account activation by the account owner.
Waiting for email verification: This is an automatic status; it is used for user accounts for which the registration email address has been changed by the X-Payments Cloud root admin, but the change has not yet been confirmed by the account owner.
Waiting for password recovery: This is an automatic status; it is used for user accounts for which password reset has been requested.
Locked due to account inactivity: This is an automatic status assigned to a user account after the expiration of the account inactivity period as provided by the user account details (see the instructions for Changing a User's Account Status).
Locked due to danger activity: This is an automatic status temporarily assigned to a user account for which repeated failing login attempts are detected.
Locked due to account expired: This is an automatic status assigned to a user account after the account expiration date as provided by the user account details. To unlock a user account in this state, X-Payments root admin must change the 'Expiration date' value in the account details.
Locked by administrator: This is a status that can be used to temporarily disable a user account; it can be set manually by the X-Payments root admin (see the instructions for Changing a User's Account Status).
On this page you can:
Open the details of a specific user account for viewing/editing;
Lock active user accounts / unlock user accounts with the Locked by administrator, Locked due to danger activity and Locked due to account inactivity status;
Delete user accounts.
See also: