A root store administrator and an administrator with user management permissions can create new user accounts of any available user type.

For this purpose:

  1. Open the Users page in your store Admin area.

    • X-Cart 5.4.x - Users > Users List

    • X-Cart 5.5.x - Store > Users


      NOTE: X-Cart 5.5.x allows creating customer accounts from Communication > Customers. The process is the same as described further.


  2. Click Add User. You will see the Create Profile page.

  3. On the Create Profile page, fill out the profile fields.

    • Email: Specify the user email. It must be a valid email address, as your store will use it for account verification and password restoration.

    • Password: Click the button to add the account password. Password must contain at least 8 symbols. You will also need to confirm the password you specified.

    • Access level: Specify the user access level. Available options are:

      • Customer: This is the default option.

      • Admin: If you select to create an administrator account, set the appropriate roles for it in the field that opens below. See more information about roles here.

      • Vendor: This user type is available only in the X-Cart Marketplace (ex. Multi-Vendor) edition.

    • Roles (visible for the Admin and Vendor users only): Click the field to grant specific permissions to the staff. See more information about access permissions here.

    • Membership: Click the field to select the membership level for the user account (optional). Leave blank if no membership is applicable.

    • Require to change the password on the next login: Enable the checkbox to force the user to change the account password on the next sign-in.

  4. Click Create Account.

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