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Configuring SMTP Server Connection
Configuring SMTP Server Connection

Learn how to configure your online store to send email notifications via an SMTP server.

Olga Tereshina avatar
Written by Olga Tereshina
Updated over 6 months ago

X-Cart allows sending email notifications via SMTP server.

To configure your online store this way:

  1. In your store's Email Transfer settings, switch the "Use SMTP server" toggle to the "active" state.

    • X-Cart 5.5.x: Settings > Email Transfer > Configuration

    • X-Cart 5.4.x: Store Setup > Email Notifications > Email Transfer Settings

    This will expand the SMTP section providing access to more SMTP-related settings.

  2. Specify the SMTP server connection details.

    • X-Cart 5.5.x:

      • Credentials type: Choose the type of SMTP authentication credentials you will use. This depends on your chosen provider. The available options are Custom, Googe, Yahoo, and Microsoft. The set of fields below will be adjusted depending on your selection; complete these fields with the respective details.

        Please refer to your chosen provider's instructions for how to complete the required setup and obtain the credentials you require.

    • X-Cart 5.4.x:

      541-smtp.png

      • SMTP server: Specify your SMTP server hostname.

      • SMTP port: Specify your SMTP port. By default, SMTP uses TCP port 25. However, if you use secure SSL/TLS encrypted SMTP, you need to specify your system's correct TCP port number here. Typically, the port number for secure SMTP is 465.

      • Use authentication: Switch on the toggle if you want to use SMTP authentication.

      • Username: Specify your username.

      • Password: Specify your password.

      • Secure connection: In itself, SMTP email transfer doesn't provide encryption, so you may want to use an SSL/TLS extension that employs a separate port for encrypted communication. Use this field to specify the secure connection type.

    For example, you can configure sending email notifications via Gmail SMTP server. For this purpose, set the following parameters:

    • SMTP server: ssl://smtp.gmail.com

    • SMTP port: 465

    • Use authentication: On

    • Username: your-gmail-username

    • Password: your-app-password

    • Secure connection: SSL

  3. Click Submit to save the configuration settings.

If necessary, you can configure background job processing on your server to send emails asynchronously. That should improve your website performance.

Note: Besides SMTP, you can use Mandrill as the default mailer for your store's transactional emails.

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