In X-Cart, inventory tracking refers to the system's ability to monitor and manage product stock levels based on SKU (Stock Keeping Unit) data. It’s a foundational feature that ensures accurate stock visibility, controls what customers see in the storefront, and helps store admins manage product availability effectively.
Here’s what inventory tracking in X-Cart includes:
SKU-based stock management
Each simple product and product variation in X-Cart is associated with a unique SKU. This allows the platform to:
Maintain accurate stock counts for each individual item.
Adjust stock levels automatically when orders are placed, canceled, or refunded.
Prevent overselling by ensuring only in-stock quantities are available for purchase (if desired).
Low stock alerts
Admins can configure low-stock thresholds for products. When the available quantity falls below this threshold, X-Cart can notify the admin, helping them restock on time and avoid stockouts.
Customer-facing stock visibility
X-Cart can display available stock quantities on the storefront product pages:
The store can provide information on the availability status of products and show exact quantities on the storefront; for example, "In stock (9 items available)", "Only 10 left in stock", "Out of stock".
Admins have control of whether out-of-stock products should be displayed on the storefront or hidden from view.
Out-of-stock behavior
Admins can define how the store behaves when a product runs out:
Hide the product completely.
Keep the product visible but mark it as out of stock.
Allow backorders or pre-orders (depends on additional add-ons).
Advanced scenarios with auto integrations
If your store uses auto integrations, inventory tracking may become more complex, as each product can be linked to multiple stock sources. Depending on your X-Cart version, you may also need to configure stock prioritization rules.
Stock quantities imported via auto integrations are not updated automatically through Inventory tracking. Instead, they are refreshed only during data imports handled by the respective auto integration.
For example, if Turn14 Distribution reports an available stock quantity of 4, and a customer places an order for all 4 units, the storefront will still display “4” until the next scheduled data import updates the stock information.
Likewise, low stock notifications are not supported for products using stock sourced from auto integrations. This feature applies only to locally managed inventory.
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