Your customers can filter products by selecting the Make, Model, Year, and Submodel of their vehicle in your store. However, not everyone remembers such details. For those customers, there's an easier option – they can search by their VIN instead. Let's explore how this works!

A VIN, or Vehicle Identification Number, is a unique 17-character code that identifies each vehicle, much like a fingerprint.

This code holds key details, including make, model, year of manufacture, and engine type. These details can be used to ensure that the parts a customer buys will fit and work correctly with their specific vehicle.

Typically, this code can be found:

VIN Lookup is a product search method that integrates with the Make/Model/Year filter. However, instead of selecting options, customers just enter their VIN in a search field.

The website uses the VIN to identify 🔍 the vehicle's Year, Make, Model, and Submodel, then shows only parts that fit their vehicle.

It is a quick, accurate way to find the right parts without any guesswork.

It’s all about customer satisfaction, fewer returns, and more sales.

When a customer chooses the wrong part, they have to return it, adding extra costs that can quickly add up. More importantly, these customers are likely to hesitate before buying again, worried about making the same mistake.

VIN Lookup makes it easier for customers to find the right parts, increasing confidence in their purchases. Confident buyers return fewer items, are happier, and buy more, helping your business grow.

Once you install and enable the Vehicle VIN Lookup add-on it is ready to go. No additional setups are needed.

VIN Decoder is a service that processes the VINs from your X-Cart store and returns the vehicle’s make, model, year, and submodel. Currently, X-Cart supports:

To check that the VIN Decoder is set to NHTSA:

VIN Lookup is integrated into the Make/Model/Year section, making it available on every page of your store.

Using it is simple:

Registered customer can save their vehicles in their account, making it easy to find the right parts on future visits without needing to manually adjusting the filter again.

To save the vehicle:

Customer will be transferred to list of products that match the VIN or your filters, but the chosen vehicle will be saved in the My Garage.

A VIN Lookup might not work for two reasons:

If a customer enters an incorrect VIN, they’ll see the following error message:

This can happen for several reasons, such as:

Some VINs may not include data for the Trim level (Submodel). If a customer searches for a vehicle and the fourth level is missing, the system will:

If a customer searches for a VIN of a vehicle you don’t sell parts for, they’ll see a similar message informing them that parts for their vehicle are not available in the store.

This can also happen with parts you sell if you haven't added the required vehicle and linked it to those parts in your store.