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X-Payments Cloud Connector Troubleshooting

Info on a known issue in the X-Payment Cloud connector add-on.

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Written by Anna Verbichenko
Updated over 7 months ago

This section provides info on a known issue in the X-Payment Cloud connector add-on.

Issue

You are unable to sign in to your X-Payments Cloud account. The X-Payments Cloud settings page in your store's Admin area shows the "Access from an unauthorized domain" message:

Solution

Clear cookies in your browser. If it does not help, confirm your account registration email using the link that was sent to your email after the creation of your account. If still no luck, try using a different web browser.

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