Creating a digital product is similar to creating a regular one. See details in Creating a New Product. The only difference is that when you configure a digital product, you must assign one or more downloadable files to it and, as the product will not require physical shipping, disable shipping for it.

Here’s how to configure a digital product from the store's Admin area (Vendor area - in the case of X-Cart Multivendor):

1. Create a new product as described here or locate an existing product that you wish to turn into a digital one.

2. On the Info tab of the product details, locate the section Shipping and disable the Requires shipping toggle for the product. Click Update product to save your changes.

3. Go to the Attachments tab and click Add file:

You can upload files from your local computer, your local server, or via an external URL.

For example, it is possible to use a shareable URL pointing to a file in storage like One Drive, DropBox, or Google Drive.

If you have configured a connection to Amazon S3 for E-goods, you can use an Amazon S3 URL as an attachment file location. In this case, the file will not be uploaded to your X-Cart store server; instead, your customers will be provided with a link to the file on Amazon S3. Instructions for how to create a downloadable product with an attachment stored on Amazon S3 are available here.

Once the file has been uploaded to the X-Cart server or linked to Amazon S3, it will be added to the list of attachments for the product.

If necessary, you will be able to delete or change the attachment file at any time later.

4. Adjust the file settings as you require. See Managing Digital Products. Be sure to save your changes.

Note that you can clone existing digital products or import new digital products in bulk if required.

When you clone a digital product, the contents of the Attachments tab of the product from which a clone is created is copied to the clone product. As a result, you get two products using the same file attachment(s). If necessary, you can then edit the file attachments for the clone product (replace the files, adjust the Free / Paid access settings, adjust the availability of the files to different membership levels, and the like), or keep the original files and their settings if you wish to re-use them. For information on product cloning, see the section Cloning Products.


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