Creating and Managing Product Attachments

Learn how to attach files to products and maintain attachments.

Olga Tereshina avatar
Written by Olga Tereshina
Updated over a week ago

After you installed and enabled the "File Attachments" add-on, it becomes possible to add and maintain attachments via the "Attachments" tab of a product details page in the store's Admin area.

To attach a file to a product:

  1. In your store's product list (Catalog -> Products), locate a product for which you need to add an attachment and open its details.

  2. In the "Attachments" tab, click the "Add file" button:

  3. Select the file source. You can upload files from your local computer, your local server, or via an external URL.

  4. Upload a file following the steps provided on the screen. The file will be added to the product attachments list:

  5. Adjust the attachment settings as you require.

    • For example, add more than one attachment for a single product. Use the "Add file" button for this purpose.

    • Change the title and description of your attachment. Click anywhere within the respective fields, and they will become editable.

    • Change the attachment file (or the location of the file). Then, use the […] icon to access the respective menu.

    • Delete the attachment using the "Trash" icon.

    • Use the "Download" ("down arrow") icon to download the attachment file.

    • Use the "Membership" dropdown to specify the membership-based group of customers who should access the file.

    • Drag-n-drop attachments to sort the display order.

  6. Click "Save changes" to save any changes to the attachment details you have made.


When you clone a downloadable product, the clone product inherits the contents of the product's "Attachments" tab. As a result, you get two products using the same file attachment(s).
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If necessary, you can then edit the file attachments for the clone product or keep the original files and their settings if you wish to re-use them. For example, you can replace the files, adjust the "Free/Paid" access settings, adjust the availability of the files to different membership levels, and the like.
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​For information on product cloning, see the section Cloning Products.


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